Booked them super last minute for our elementary school event. Everyone was super nice and understanding and worked with us to make sure we had a great experience - as though we had been planning this for months. I had great communication back and forth with Matt. Barbara worked our event and was just awesome with all the kids and parents. And then this week, when I got the (link) of all our images - there was a nice thank you from the owners. I just can't say enough nice things. They really go above and beyond to give you a great experience. It was a pleasure having Freeze Frame Photo Lounge be part of our event! Looking forward to having them there again next year!